Depending on your state of residence, you may have the right to opt out of the “sale” or “sharing” of your personal information, as those terms are defined under applicable state privacy laws such as the California Consumer Privacy Act and similar laws in other states. This page explains those rights and how to exercise them on this website.
What This Means in Practice
When you submit a form on this site, we may share your information with treatment providers and partners so they can follow up regarding your inquiry, as described in our Privacy Policy. Some state laws classify this type of sharing, particularly when tied to advertising or cross-context behavioral targeting, as a “sale” or “share” of personal information, even if no money changes hands directly for your specific data. We want you to understand this distinction clearly, since it may not be obvious from the term “sale” alone.
Categories of Information That May Be Shared
The categories of information that may be shared with partners in the way described above generally include contact information (name, phone, email), general location (such as state), and details you provide about the type of treatment help you are seeking, such as insurance provider or level of care interest. We do not share more sensitive details beyond what you voluntarily submit through our forms.
Your Right to Opt Out
If you would like to opt out of this type of information sharing, you may submit a request using the form on this page, or contact us directly through our Contact Us page. Please note that opting out may limit our ability to connect you with treatment providers or partners through this website, since that connection process relies on the type of information sharing described here.
How We Will Process Your Request
We will make reasonable efforts to honor verified opt-out requests within the timeframe required by applicable law, generally within 15 business days, though this may vary depending on your specific state’s requirements. We may need to verify your identity before processing certain requests, consistent with applicable privacy regulations, particularly for requests to access or delete previously submitted information.
Global Privacy Control
Where required by applicable law, we aim to honor recognized opt-out signals such as the Global Privacy Control browser signal as a valid method of submitting an opt-out request for sale or sharing of personal information, in addition to the direct request methods described above.
Other Privacy Rights
Depending on your state, you may also have rights to access, correct, or delete personal information we hold about you, or to limit the use of certain sensitive personal information. Please see our Privacy Policy for more information, or contact us directly with any request related to these rights.
Authorized Agents
If permitted under your state’s law, you may designate an authorized agent to submit a privacy request on your behalf. We may require the agent to provide proof of authorization and may still require you to verify your own identity directly before we process the request.
No Discrimination for Exercising Your Rights
We will not discriminate against you for exercising any privacy rights available to you under applicable law, including by denying services, charging different prices, or providing a different level of service, except to the extent that a particular service genuinely depends on the information you have chosen to restrict.
Changes to This Page
We may update this page periodically to reflect changes in applicable privacy law or our own data practices. The version posted here at any given time is the version currently in effect.
How This Page Relates to Our Broader Privacy Practices
This page focuses specifically on opt-out rights related to the sale or sharing of personal information. For a complete picture of how we collect, use, and protect information more broadly, please review our full Privacy Policy, which covers additional topics such as data retention, security practices, and how we handle information collected through website analytics and cookies.
Why We Collect and Share Information in the First Place
It may help to understand the underlying reason this type of sharing happens: connecting you with a relevant treatment provider or insurance verification partner is the core function of several forms on this website, and that connection requires sharing the information you submit with the relevant partner. Opting out of sale or sharing, as described on this page, specifically affects this function, which is why we want the trade-off to be clear before you decide.
Submitting a Request on Behalf of Someone Else
If you are submitting a privacy request on behalf of a family member, you will generally need to demonstrate that you are legally authorized to act on their behalf, consistent with applicable state law. Please reach out through our Contact Us page if this applies to your situation, and we can walk you through what documentation may be needed.